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Refund Policy

Last updated: May 19, 2026

30-day money-back guarantee

We want you to love VibeScreen. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no awkward questions. This applies to your first subscription payment; renewal charges may be refunded at our discretion if a refund is requested promptly after the renewal.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

  • Visit paddle.net and look up your order using the email address you purchased with, or
  • Contact our support team and we'll work with Paddle to process it.

Cancelling your subscription

You can cancel a subscription at any time. Cancellation stops future renewals — you keep access to paid features until the end of your current billing period.

Questions

If anything is unclear, reach out via the support contact on our site and we'll help.